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Show keyboard shortcuts

Arrow Left/Arrow Right

Previous/Next tab

G then 1...0

Switch to tab 1-10

Ctrl+J

Previous page

Ctrl+K

Next page

/

Quick search

Ctrl+Alt+Shift+R

Toggle Routing

Esc

Close dialog

J

Previous case

K

Next case

Enter/O

Open case

Space/X

Select for bulk

Ctrl+Enter

Open selected cases

Ctrl+Shift+A

Select all

Ctrl+Shift+N

Deselect all

Ctrl+Shift+M

Toggle expand

Ctrl+Enter

Update and send

Ctrl+Shift+Enter

Update, send and resolve

Ctrl+Alt+C

Toggle Close tab button

Alt+Shift+W

Close tab without saving

Ctrl+Shift+F

Go to From field

R

Go to Reply field

N

Go to Note field

L

Go to Label field

M

Go to Macro box

Ctrl+Shift+K

Open Knowledge Base

F

Forward case

G then h

Go to customer Home

G then c

Go to Company

P then 1...0

Set Priority 1 thru 10

S then O

Set Status to Open

S then P

Set Status to Pending

S then R

Set Status to Resolved

Ctrl+Shift+C

Add CC

Ctrl+Shift+B

Add BCC