Jump to: Navigation, Tickets
GandD | Go to Dashboard |
GandT | Go to Tickets |
GandE | Go to Social Tab |
GandS | Go to Solution Tab |
GandF | Go to Forums Tab |
GandC | Go to Customers Tab |
GandR | Go to Reports Tab |
GandA | Go to Admin Tab |
GandN | Open New Ticket Form |
GandM | Open Outbound Mail |
? | Open List of Keyboard Shortcuts |
/ | Place Cursor in Search Box |
Alt+Right Arrow | Go to Next Page |
Alt+Left Arrow | Go to Previous Page |
Up Arrow/K | Move Cursor to Previous Ticket |
Down Arrow/J | Move Cursor to Next Ticket |
X | Select Ticket |
Spacebar | View hovr with Details of Ticket |
Enter | Open Ticket |
@ | Assign the Ticket to YourSelf |
# | Delete a Ticket |
~ | Close Ticket |
Alt+~ | Close Ticket without Sending Email Notifications |
! | Mark Ticket as Spam |
Alt+Right Arrow | Go to Next Ticket |
Alt+Left Arrow | Go to Previous Ticket |
R | Reply to Ticket |
F | Forward Ticket |
N | Add Note to Ticket |
W | Add Yourself as Watcher to A Ticket |
M | Add Time to Ticket |
] | Expand Conversation in a Ticket |
} | View Activities of Ticket |
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