20 Shortcuts for ZenDesk

Jump to: General Shortcuts, Navigation Shortcuts, Ticket

1. General Shortcuts

Ctrl+Alt+V

View

Ctrl+Alt+H

Home

Ctrl+Alt+F

Find/Search

Ctrl+Alt+R

Current Requester

Ctrl+Alt+W

Close Current Tab

2. Navigation Shortcuts

Up Arrow

Move Up

Down Arrow

Move Down

Left Arrow

Move Left

Right Arrow

Move Right

Spacebar

Select Current Item

Enter

Drill into an item

X

Switch Preview

3. Ticket

Ctrl+Alt+N

New Ticket

Ctrl+Alt+O

Save/Update as Open

Ctrl+Alt+P

Save/Update as Pending

Ctrl+Alt+S

Save/Update As Solved

Ctrl+Alt+D

Save/Update As Onhold

Ctrl+Alt+Down Arrow

Move to Next Ticket

Ctrl+Alt+C

Set Comment as Public Reply

Ctrl+Alt+X

Set Comment as Internal Note

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ZenDesk Shortcuts

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