20 Shortcuts for ZenDesk

Jump to: General Shortcuts, Navigation Shortcuts, Ticket

1. General Shortcuts

Ctrl+Alt+V

View

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Home

Ctrl+Alt+F

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Close Current Tab

2. Navigation Shortcuts

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Down Arrow

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Spacebar

Select Current Item

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Drill into an item

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3. Ticket

Ctrl+Alt+N

New Ticket

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Save/Update as Open

Ctrl+Alt+P

Save/Update as Pending

Ctrl+Alt+S

Save/Update As Solved

Ctrl+Alt+D

Save/Update As Onhold

Ctrl+Alt+Down Arrow

Move to Next Ticket

Ctrl+Alt+C

Set Comment as Public Reply

Ctrl+Alt+X

Set Comment as Internal Note

Created by rank17 on 4/21/2017. Last updated by bernd on 6/16/2017

 

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ZenDesk Shortcuts

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